Terms & Conditions

TERMS AND CONDITIONS

Welcome to the Kennys.com.ph website (“Kennys.com.ph” or "Website"). The terms "we", "us", "our" “Kenny Rogers Philippines” and "KR-Phils" refer to Epicurean Partners Exchange Inc. and its affiliates. The term “Customer”, “Customers”, and "you" refer to the customer visiting, using or benefitting from the Website, and/or making purchases on this Website. This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms and Conditions”, “Terms” or "Agreement"). Please read the Terms of Use carefully. By accessing or using this Website, or making purchases through this Website, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make purchases through this Website. We may at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

 

ORDER, ACCEPTANCE, AND CHANGES TO ORDERS

These Terms and Conditions shall apply to all orders of KR-Phils products (“Products”) to our Customers. All orders for the Products shall be deemed to be an offer by the Customer to purchase the Products in accordance with these Terms.

Acceptance of Orders. The acceptance of orders for the Products shall be at the entire discretion of KR-Phils. Our acceptance of an order occurs when you receive an on-screen message or email message confirming your order has been placed at which point, your contract with KR-Phils is made and up until this point. KR-Phils  reserves the right to decline to deliver the Products without giving any reason.

a. Trading time for credit card transactions will be available from 7am to 9pm only
b. Minimum food purchase of P200.00
c. Choice of chicken part is subject to availability.
3. You may not place any orders on Our Web Site if you are under 12 years of age.


Order Confirmation
. Your Order Confirmation is a record of our agreement to deliver the Products ordered and paid for in full. If another person ordered Products on your behalf and using your account, you agree that such order shall be considered as your own, and shall be subject to these Terms.

Terms of Delivery. KR-Phils reserves the right, in its sole discretion, without limitations, conditions and/or qualifications, and without need of prior notification, to limit, change, modify or cancel any order, and/or to refuse any service to any customer for any reason attributable to the unavailability of the items ordered, or other circumstances and conditions beyond the control of KR-Phils which would render impossible or delay the fulfillment of its obligations. Notwithstanding the receipt of any order confirmation, whether via electronic mail, facsimile, phone call or otherwise, it is understood by you that the delivery of your order by KR-Phils and receipt of the payment corresponding to the same, shall constitute the sole act of final acceptance by KR-Phils of such order. Verification of any information may be required prior to the acceptance or delivery of any order.

Upon delivery, you agree to pay in cash or credit card all fees and charges incurred in connection with your order, including any and all applicable taxes, at the rate in effect when the charges were incurred, except if it has been pre-paid via the online payment modes set out in the Website.

Changes and Cancellation of Orders. If you wish to amend or cancel your order, please call the KR-Phils Hotline (02)555-9000 or (0917)555-9000, details of which will be included in the confirmatory e-mail sent to you upon placing your order. If you change your order, the price charged will be the price for the amended order. If you pay by credit card the price difference will need to be paid separately to KR-Phils or any refund would need to be processed by our Customer Services team who can be contacted here. Please note that as promotions are only available for limited periods, any changes to your order may mean the promotions are no longer available.

Change of orders or delivery time can be made no later than 10 minutes prior to the start of the delivery window.  Delivery window starts from the promised lead time (i.e. 45mins) and ends at the promised arrival time. Change of order can be made up to 10 minutes before the delivery window begins. Amends to the order must be made by phoning the store direct. Your initial payment will be cancelled and a new payment raised. The delivery time slot may be altered up to 10 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.

Orders may be cancelled in full up to 10 minutes before the start of the delivery window selected. We will endeavor to issue a refund to your credit card account within 1 month. Cancellations within 10 minutes of the start of the delivery window will be charged in full and are not eligible for a refund.

 

PRICES AND PAYMENT

Unless otherwise stated in writing the prices quoted on this Website are inclusive of value-added and any other applicable taxes.

You may refer to the site (by clicking the checkout button) to check the price of the Product/s you wish to order.  Without prejudice to any inadvertent technical mistake (which will be charged to the customer), the price of the Product/s shall be as reflected on the site.   The price for your order shall be deducted from your account at the time your order is placed. We reserve our right to refuse to deliver any order if for whatever reason we believe that payment will be refused at any stage.

Payment Methods. You can pay by any of the methods listed in the checkout screen of the Website. Please make sure that if your order is placed using a credit card or debit card, such card is valid on the date of dispatch of your order. We accept the following forms of payment: Cash, Credit / Debit Cards. Visa, Mastercard, JCB and Amex cards
Upon submission of your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary. In the event a refund is necessary, KR-PHILS shall exert reasonable efforts to credit your account within 1 month.

 

MAKING ONLINE PAYMENT

Online Credit Card Payments will be validated before delivery and may be subject to additional online charges.  
For the protection of both credit card holders and KR-Phils against fraudulent use of credit, debit and charges cards, we reserve the right not to deliver if no credetials are presented. Once you get verified, you do not need to send a scanned image of your credit card and ID for your future transactions.

 

RESTRICTIONS ON USE

Materials from Kennys.com.ph may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of KR-Phils EXCEPT: you may download one copy of the material on one computer for your personal, non-commercial home use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of the materials for any other purpose violates KR-Phils’ intellectual property rights. The materials in this site are provided for lawful purposes only. If you download software from our site, the software, including all files, images, contained in or generated by the software, and accompanying data (together, the "Software") are deemed to be licensed to you by KR-Phils. Neither title nor intellectual property rights are transferred to you, but remain with KR-Phils, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Software to a human perceivable form.

SUBMISSIONS

All remarks, suggestions, ideas, graphics, or other information communicated to KR-Phils whether through the Website or any other mode of transmission or communication (together, the "Submission") will forever be the property of KR-Phils. KR-Phils will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future KR-Phils operations. Without limitation, KR-Phils will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, KR-Phils will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this site is provided voluntarily by a visitor to this site. This information is for internal purposes only and is not sold or otherwise transferred to third parties of KR-Phils or to other entities who are not involved in the operation of this site. Therefore, the above right to use Submissions is subject to this limited use of this information and excludes non-retained information. You acknowledge that you are responsible for whatever material you submit, and you, not KR-Phils have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

Please click Privacy Policy to review our Privacy Policy, which also governs your use of the Website.

 

DISCLAIMERS AND LIMITATION OF LIABILITY

By using this Website and/or transmitting to it any Submission(s), you agree to indemnify KR-Phils, its subsidiaries, affiliates, related companies and their respective shareholders, officers, directors, partners, employees, agents, (each of them a “Related Person”) for any and all claims, damages, losses and causes of action arising out of your breach or alleged breach of this Agreement. 

The materials on this Website are transmitted and distributed “as is, where is” and appear on the Website without express or implied warranties of any kind, including, but not limited to, warranties of title, implied warranties of merchantability, or fitness for a particular purpose. KR-Phils makes no warranty as to the quality, accuracy, completeness, and validity of any materials on the Website and does not warrant that the functions contained in the Website will be uninterrupted or error-free, or that defects will be corrected.  When a mistake is noticed, we will correct it as soon as possible and will notify customers who are affected.  Where necessary, an order may be cancelled prior to shipping the product.  Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.

All prices quoted are in Philippine Pesos. Price and availability information is subject to change without notice.

The materials provided in this Website are for entertainment, educational, and/or promotional purposes only. User may not rely on any information and opinions expressed in it for any other purpose. Neither KR-Phils, nor any of the Related Persons is responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the Website.

Information on the Website is subject to change without notice. The information should not be relied upon as a substitute for formal advice from the originating bodies or departments of KR-Phils and its partners. Visitors who rely on this information do so at their own risk.

 

JURISDICTION

Except as described otherwise, all materials in the KR-Phils site are made available only to provide information about KR-Phils and its products. KR-Phils controls and operates this Website from its headquarters in Metro Manila, Philippines and makes no representation that these materials are appropriate or available for use in other locations. If you use this site from other locations you are responsible for compliance with applicable local laws.

TERMINATION

KR-Phils may, in its sole discretion, terminate or suspend your access to all or part of the Website, including, but not limited to, any bulletin boards on its site, for any reason, including without limitation, breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Website, and the representations and warranties, indemnities and limitations of liabilities set forth in this Agreement will survive any such termination.
 
PROHIBITED ACTIVITIES
You agree not to:
(i) use this Website or its contents for any commercial purpose;
(ii) make any speculative, false, or fraudulent order/purchase or any order/purchase in anticipation of demand;
(iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual or other process for any purpose without our express written permission;
(iv) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(vi) deep-link to any portion of this Website for any purpose without our express written permission; or
(vii) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your account shows signs of fraud, abuse or suspicious activity, KR-Phils may cancel any bookings associated with your name, email address, phone number or account, and close any associated accounts. If you have conducted any fraudulent activity, KR-Phils and any Related Person reserves the right to take any necessary legal action and you may be liable for monetary losses to KR-Phils or any Related Person, including litigation costs and damages. Possible evidence of use of this Website for illegal purposes will be provided to law enforcement authorities.

LINKS TO THIRD-PARTY SITES

This Website may be linked to other sites which are not maintained by KR-Phils. KR-Phils is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement by KR-Phils of the sites.

 TRADEMARK INFORMATION

All intellectual property, including but not limited to trademarks, service marks, tradenames (collectively the “Marks”) are in this site are proprietary to KR-Phils, its licensors or to other respective owners.  They may not be used, in any form or manner, or for any purpose without the prior written consent of KR-Phils. 

GOVERNING LAW AND OTHER PROVISIONS

These Terms and Conditions will be governed and be interpreted pursuant to the laws of the Republic of the Philippines, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. You hereby consent to the exclusive jurisdiction and venue of courts in Makati City, Philippines, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website or App within one (1) year from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future. This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and KR-Phils with respect to this Website and the use hereof, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and KR-Phils with respect to this Website and the use hereof. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved by KR-Phils.

 

Privacy Policy

Kenny Rogers is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. However, you will need to register if you want to place an order. The personal information requested is necessary to process your order.

We do need information to provide services, and this privacy policy explains data collection and use in those situations.

Kenny Rogers is not responsible for the content or the privacy policies of Web sites to which it may link.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Personal information collected by kennys.com.ph is necessary to build your account with kennys.com.ph, to process your orders, to personalize the delivery of content to you. All the information we collect from you will be for statistical and demographic purposes. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous. We will not give out your information or sell it to others. Further, we will not send you unsolicited email or spam. The only things we email you will be things you explicitly request (like a password reminder), mailing lists that you asked to receive, or notifications about your account or order status.

To become a kennys.com.ph member, you'll need to provide:
Contact Information: First Name, Last Name, Email
Delivery Information: Address Type, City, Country, Postal Code
System Information: Username, Password

When you place an order, our partner sites receive:
Contact Information: First Name, Last Name, Phone Number,
Delivery Information: Address, Postal Code, Delivery Instructions
Order Information: Products Ordered, Preparation Time

When you subscribe to our eNewsletter:
We'll use your e-mail address for the sole purpose of sending you the eNews. Such addresses are not used for any other purposes and are not shared with outside parties.

When you reach us through any of our Contact Us forms
We'll use your return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purposes and are not shared with outside parties.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. kennys.com.ph uses identifying cookies to provide easier site navigation and a personalized experience. The cookie we place on your computer is required; however, it only contains an encrypted "session id" to help us identify you when you return to kennys.com.ph. If you left on you last visit without logging off, you will be greeted as if you'd never left.

Use of your Personal Information
Your email address is collected in order to have an address to send you lost password notifications. Also, collecting this information serves as a way to limit abuse of the system, as it helps us detect duplicate or "shill" accounts. Your email address is never displayed publicly. We will only send you mail once when you create your account, and then only when you request a lost password to be sent to you or if you subscribed to newsletter. We require that you provide your account name or "handle" to be listed with your submissions. We also require that you provide your real first and last names. Your account name and first name are displayed throughout the system alongside your contributions and in the User Directory and Who's On pages. Your last name is never displayed but is needed to help us understand and keep track of who is using our system. We ask for your city, state, zip code, and country, for our own statistical purposes. We will never display this information on the site. You will provide us with your street address and telephone number. We may use this information to contact you in the unlikely event that we need to get in touch and your email address is not working. kennys.com.ph may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on ennys.com.ph; (b) protect and defend the rights or property of kennys.com.ph, or (c) act in urgent circumstances to protect the personal safety of kennys.com.ph or its designees, users of forum and/or the services associated with forum, or members of the public. Your information may be stored and processed only in which kennys.com.ph or its affiliates, subsidiaries or agents maintains facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information

When you create an account, or otherwise give us personal information, kennys.com.ph will not share that information with third parties without your permission, apart from the limited exceptions already listed. Registering also allows you to tell us how or whether you want kennys.com.ph to communicate with you. We may send out periodic e-mails informing you of technical service or security issues related to the forum or the services provided, or confirming your registration.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. In the kennys.com.ph you can view and edit personal information you have already given us and change the options affecting the use and display of your personal information.

Security of your Personal Information

Kennys.com.ph is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

When you provide us with personal information or place an order, it's done through a Secure Server. One of today's most advanced security systems -- Secure Socket Layers (SSL) -- encrypts all information you provide before sending it to our own server. Only when it reaches the kennys.com.ph servers is your information decrypted.

Use of Cookies

When you visit kennys.com.ph, a cookie is placed on the visitor's computer (if the visitor accepts cookies) or is read if the visitor has visited the site previously. We use cookies to remember users' session information from page to page. In addition, our advertisers pay place cookies of their own on visitors' computers. Though outside of our control, these cookies are usually used to prevent the advertiser from delivering the same advertisement to the same visitor more than a set number of times.

Third-Party Cookies

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique cookie on your browser.

Enforcement of this Privacy Policy

If you have questions regarding this policy, you should contact kennys.com.ph by email at guestservice@roasters.com.ph

Changes to this Privacy Policy

kennys.com.ph will occasionally update this privacy. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, kennys.com.ph will notify you by placing prominent notice on the Main page.